Good to know
Frequently asked questions.
How long does it keep drinks cold or hot?
Up to 24 hours cold and 12 hours hot, thanks to double-wall vacuum insulation. The exterior stays sweat-free. More on Materials & Care.
Is the maker’s mark really on every piece?
Yes — our maker’s mark is laser-etched tone-on-tone into every piece, small and subtle. See it up close on any product page.
Which size, set or colorway should I choose?
See our Sizes & Options guide for bottles, sets, kids bottles and the build-your-own kit.
What are they made of?
Food-grade double-wall 18/8 stainless steel with a matte powder-coat finish, BPA-free. Details are on Materials & Care.
Do you ship to my area?
We ship across the United States, typically arriving in 3–5 business days. Free shipping over $75, and every order is packed carefully.
What’s your return policy?
A 30-day happiness guarantee — if something arrives damaged or isn’t right, we’ll make it right. See Returns.